Terms & Conditions

Last Updated: Sep 2025

Welcome to Greenuva (“we”, “our”, “us”). By accessing or using our website www.greenuva.com , you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Greenuva. Throughout the site, the terms “we”, “us” and “our” refer to Greenuva. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms.

2. Eligibility

By using this website, you represent that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

3. Products & Services

  • All products displayed on the website are subject to availability.

  • We reserve the right to discontinue or modify products without notice.

  • Product images are for reference only; actual product color or design may vary slightly.

4. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • We reserve the right to modify prices without prior notice.

  • Payment must be made in full at the time of order using approved payment methods.

  • In case of pricing errors, we may cancel the order and refund the payment.

5. Order Acceptance

  • Your order is confirmed only when you receive an order confirmation email from us.

  • We reserve the right to cancel or refuse any order due to product unavailability, incorrect pricing, or suspected fraud.

6. Shipping & Delivery

  • We aim to process and dispatch all orders within 3-7 days.

  • Delivery times may vary depending on your location.

  • We are not responsible for delays caused by courier companies or unforeseen circumstances.

(For detailed information, please refer to our Shipping Policy.)

7. Returns, Refunds & Cancellations

  • Returns and refunds are subject to our Return & Refund Policy.

  • Products must be unused, unopened, and returned in original packaging.

  • Certain items (like perishables, personal care, or customized products) are non-returnable.

8. Intellectual Property

All content, including text, images, graphics, logos, and designs, is the property of Greenuva and protected by applicable copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.

9. User Accounts

  • You are responsible for maintaining the confidentiality of your account and password.

  • You agree to provide accurate information during registration.

  • We reserve the right to suspend or terminate accounts that violate these terms.

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising out of your use of the website or products purchased from us.

11. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of courts in Mumbai.